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Tel: 01382 698989 / 07985 748229

Personal Support Plan
Personal Support Plan
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Home Based Care Dundee, Angus and Perthshire

Homecare Services

Our services are a real alternative to residential care and include overnight and live-in care across Dundee. Read Our Reviews

A real alternative to residential, overnight
and live-in care across Dundee.

Enjoy Continuity of Lifestyle, in Your Own Home.
Domiciliary Care
Cleaning & Domestic Care
Live in Care
Palliative Care
Befriending Services
... Across Dundee
If you would like more information:

Download Our Brochure

Personal Support Plan

Types of Care

Domiciliary Care

In & Out Home Assistance

Cleaning & Domestic Care

Live in Care

Palliative Care

Specialist Care

Dementia Sufferers.

Elderly with reduced physical capabilities.

Adults with physical & learning disabilities.

Mental health sufferers.

Needs Assessment

Don’t suffer, struggle or become frustrated.
Contact us for your FREE, NO OBLIGATION personalised help package.

t: 01382 698989


Over a million older people in the UK say that they are lonely, don’t let your loved one be another statistic.

About My Homecare

Our mission is to meet the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.

My-homecare provide the highest standard of care throughout the Tayside region covering the Dundee -City of Discovery,  Angus – including the glens,  the Fair City of Perth and Rural Perthshire areas. We provide many homecare services including personal care, medication assistance, domestic housework, companionship, meal preparation, security checks, sleepover, night shift, respite care, palliative care and 24 hour live in care all tailored to the individual needs of the client.

Our team of carers are selected following a stringent recruitment process and all are subject to full history, work reference and enhanced disclosure checks. All are trained to provide a first class and person centred service. Training and personal development is something which we take very seriously at My Homecare. We invest much of our time, energy and resources into the training and on- going development of all of our care staff. All of our training has been developed in consultation with Skills for Care, a body whose role looks at the attitudes, values, skills and qualifications necessary to provide high quality care.

Your My Homecare Manager in Tayside is Jennifer Petrie. Jennifer has 15 years’ experience in the care industry and has been very successful in the management of care packages throughout Scotland.

We have experience of supporting many people. You may be young or old, you may require short or long term assistance. Our visits can be from fifteen minutes in duration to a number of visits during the day. We work with our clients to provide the care they need, when they need it and always strive to achieve excellence in care.


– Local care by local people

– Needs assessed, tailored care package

– Cost effective – pay for what you need

– Long-term or respite solutions

– High standards

– Fully checked, inducted and trained staff

– Assistance in or out of your home

– Companionship

Dementia Champions.

The My Homecare management team will soon be undertaking special training in association with Alzheimers Scotland to promote understanding of Dementia and the challenges which face those diagnosed with the illness.

Scottish Care

My Homecare will be working closely with Scottish Care – the voice of independent care services throughout the country. We will work together to drive up standards in the care industry and promote excellence in care.

Drugs used to control glucose levels in diabetes could alleviate Alzheimer's disease

This study from Aberdeen University is the first study of its kind to show that Alzheimer’s disease can lead to diabetes, as opposed to diabetes occurring first as was previously thought.

The paper, published in the journal Diabetologia, found for the first time that dementia-related complications within the brain can also lead to changes in glucose handling and ultimately diabetes. This is very different to what was previously thought – that diabetes begins with a malfunction in the pancreas or a high fat, high sugar diet.

Professor Bettina Platt led with the research, forming a unique collaboration between her Alzheimer’s research team and the diabetes research team led by Professor Mirela Delibegovic. The teams were keen to investigate why the two diseases are so commonly found together in older patients.


Read More

Services We Offer

All our care staff will carry identification badges, clearly visible for our clients. They will be dressed in appropriate uniforms and be fully informed of each and every service users’ care and support needs.


Assistance with personal hygiene, toileting, dressing.
Assistance with bathing or showering


Respite care and short term contracts for
periods such as main carer holiday.


Our staff can offer overnight stays and sleep in services on a needs basis.


Your own personal carer providing care 24 hours a day, living in your home


Befriending & Sitting Services, personally tailored for content, timings and duration.


We will accompany you and help with transport
to your appointments or social events.


Housework, laundry, ironing, shopping, pension collection and gardening help.


Palliative care and care of the dying

Care Support Plans

Our care and support plans are your care and support plans, developed between our care managers and yourself (or your relatives). They are designed around your specific needs and what you expect to achieve with our help.

Our care and support plans are about enabling people to live as independently as possible and promoting dignity and respect for all.  All aspects of the assistance we give must be approved by you.

Most people prefer to remain in the privacy and comfort of their own home, but with  a level of support of assistance from a carer to help them maintain their independence.

Your Care Plan is developed following the Initial Needs Assessment completed by one of our managers and all information held is completely confidential. Care Plans basically explain routine tasks to be undertaken by carers, at the specific times agreed.

Information will be left at your address for both you and your carer, and this includes a Service User Guide, a copy of your Care Plan including associated Risk Assessments, our contact numbers, complaints procedure and other useful information.

The risk assessments are completed to identify any risks that may occur during a visit, to either the carer or the client.  Risk assessments are designed to protect people against known dangers not to stop clients doing what they want to do.

Regular reviews of care and support we provide will continue throughout your time with My Homecare.  A copy of our Review Policy detailing how and when we will review your care is available from the office.

If you ever feel you need someone to speak on your behalf, either to ourselves or others providing your care and support, then you can use an advocate. Advocates are people who are independent and could help you to express your views, opinions and wishes, and to obtain impartial advice.


Our mission is to meet the needs of people of any age, who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.

The staff at My Homecare in Dundee really take the time to get to know me. The carers offer a very professional, friendly and personal service, putting you at ease straight away.

Your Care Worker

All our care staff will carry identification badges, clearly visible for our clients. They will be dressed in appropriate uniforms and be fully informed of each and every service users’ care and support needs.


Care staff constantly train to achieve higher standards. Presently we have a high level of staff at / achieving Health and Social Care level 3 diploma.  All our care staff receive extensive induction and foundation training in the following subjects:

  • Understanding Health, Safety and Risk
  • First Aid
  • Basic Food Hygiene
  • Infection Control
  • Moving and Handling
  • Effective Communication
  • Medication
  • Safeguarding Adults
  • Catheter Care
  • Pressure Care
  • Diabetes
  • Hypothermia awareness

Your Carer will always:

  • Arrive at the pre-arranged time on each and every visit;

  • Provide care and support within the contracted hours as stated in your care plan pack;

  • Carry various equipment to assist with Health and Safety in your home;

  • Assist with prompting you to take your medication when authorised by his/her manager;

  • Inform his or her manager if small gifts have been offered from you;

  • Hold keys to your property only when authorised by yourself and his/her manager; and,

  • Act with confidentiality and in a way to maintain your dignity at all times.

How Do I Pay?

You may have concerns about the costs involved in getting care and support at home. But if you have been assessed as needing care, you will also be assessed to see how much you can afford to pay towards the cost of services, while still having enough money to live on.

The amount that social services departments pay towards care on your behalf varies depending on your local authority, although there are minimum requirements. When you have an assessment, your needs will be judged to see whether you’re eligible for services under the national eligibility criteria.

If you’re found to have eligible needs the local authority has a duty to meet those needs but can charge for services.

Paying For Your Own Care

If you’re not eligible for financial help from the council, you’ll have to fund your own care. However, you are still entitled to advice from your local social services department about how best to meet your needs. And from April 2015, you’ll be able to pay the council to arrange your services for you. It can only charge you as much as someone whose care they are funding.

Social Services Financial Help

If the council has assessed you and you need care and support, you will then be means tested to see how much you need to contribute, if anything, and how much the council will pay towards it.

Depending on which area you live in, you may also have the option of using a personal budget to meet your needs. A personal budget aims to change the way in which services are assessed for, funded and arranged. From April 2015, everyone will have a personal budget.

Make An Enquiry

You can contact us either by phone or you can send us a message through form below.

01382 698989 / 07985748229

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My Homecare Dundee

My Homecare Dundee
Castlecroft Business Centre
Tom Johnston Road